Shipping

Shipping:

🎄ORDERS PLACED AFTER THE 22ND OF DECEMBER WILL BE DISPATCHED FROM THE 13TH JANUARY🎄

SPECIAL DELIVERY POSTAGE OPTION RECOMMENDED

🎄Due to high demand during the Christmas season, Royal Mail is currently experiencing delays. We recommend ordering early to ensure your items arrive on time. Thank you for your patience and understanding!

Current Dispatch Times: 1-3 Working Days

Orders are dispatched Monday - Friday and the current dispatch times are 1-3 working days. Orders are dispatched via Royal Mail 1st or 2nd Class. This service usually takes 1-3 working days from the date of your order being dispatched.

If you think your order should have arrived and it hasn't please email: help@endgame.zone with your order number.

Some boxes may have minor cosmetic dents on the outer packaging due to transport. This does not affect the cards inside, and, in line with the manufacturer’s guidelines, we cannot offer discounts or refunds for this. If you are a collector and require a pristine box, please contact us to check availability. We will try to accommodate where possible, but we cannot guarantee a pristine box.

Pre Orders

Pre Orders are sent to arrive on or just after release - orders containing a mix of in stock & pre orders will be dispatched once all item are available for their release dates.

International Shipping

Currently due to new EU Laws you may be charged additional VAT when receiving your parcel in your local country - Please note we are not responsible for any customs or charges incurred by ordering from the UK.

Royal Mail International - Generally parcel arrive within 2-5 weeks from dispatch. - Although due to the holiday period this can take longer - please select DHL if you need your parcel quickly.

DHL Express (A tracked service) and generally arrive in 2-6 working days from dispatch depending on location.

Please note we are not responsible for any customs charged incurred by ordering from the UK.

The cost is determined by size, weight & location and is calculated by DHL. 

Returns

We hope you're super happy with your order, however if you're not & you would like to return something please do so within 30 days of receipt of your order. The items must be in all the original packaging unopen and unsealed condition and for clothing unworn with all tags. 

Please email help@endgame.zone and we can advise you further on this.