Shipping Policy

Current Dispatch Times: 1-3 Weeks

Orders made after 18th December will be dispatched from the 4th January

Shipping within the UK:

UK orders will be sent via Royal Mail 24 or 48 - some larger items will be send via 2nd class. The cost is dependant on the size and weight of your order. This service usually takes 1-3 working days from the date of your order being dispatched.

Please note: This is not trackable but we have delivery confirmation - if you think your order should have arrived and it hasn't please email: help@endgame.zone

International Shipping

IF YOU ARE ORDERING FOR CHRISTMAS PLEASE USE THE DHL SHIPPING OPTION.

We ship to most countries.

Currently due to new EU Laws you may be charged additional VAT when receiving your parcel in your local country - Please note we are not responsible for any customs or charges incurred by ordering from the UK.

Royal Mail International - Generally parcel arrive within 2-5 weeks from dispatch. - Although due to the holiday period this can take longer - please select DHL if you need your parcel quickly.

DHL Express (A tracked service) and generally arrive in 2-6 working days from dispatch depending on location.

Please note we are not responsible for any customs charged incurred by ordering from the UK.

The cost is determined by size, weight & location and is calculated by DHL. 


Returns

We hope you're super happy with your order, however if you're not & you would like to return something please do so within 14 days of receipt of your order. The items must be in all the original packaging and 'as new' condition and unworn. We cannot accept returns for items that were needed for Christmas & arrived after.

Please email help@endgame.zone and we can advise you further on this.